Custom Analytics and Software Solutions. Incredible Results.

We help companies solve their most complex problems with Cloud technology.

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MANAGING RELATIONSHIPS

RESPONDING TO CUSTOMERS VIA GENERAL, TECH, AND TIER 2 SUPPORT
PROVIDING WEB, E-MAIL, VOICE, LIVE-CHAT, MOBILE, IN-GAME, AND SOCIAL SUPPORT
FLUENCY IN MANY CRM AND HELP DESK SYSTEMS
UTILIZING AND UPDATING KNOWLEDGE-BASED MANAGEMENT SYSTEMS

CONSULTING

CROSS-PLATFORM STRATEGIES FOR MODERATION
IMPLEMENTING BEHAVIOR-MANAGEMENT SOFTWARE
CHAT AND SAFETY TOOLSET RECOMMENDATIONS
COPPA COMPLIANCE AND CHILD SAFETY BEST PRACTICES

CUSTOMIZED SERVICES

QUALITY ASSURANCE TESTING
TECH SUPPORT
TECHNICAL WRITING
SOCIAL MEDIA MANAGEMENT
MULTILINGUAL SUPPORT

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About us

we are Integrated Group

As a full-service IT Consulting firm we have a heavy focus on delivering data engineering and custom software engineering services to customers of all industries. Our team of professionals averages 10 years of consulting experience and are well versed at delivering on both on-premise and cloud-based solutions.

Our partnership with Integrated Group has been good. They’re quick to respond when it comes to support and planning for every part of our technical aspects.